The following Terms apply to both business customers and consumers.

1. You may return Items to us because they are faulty or mis-described within 7 days once the goods are received.
2. If you return Items to us, we will refund the price of a defective Item in full, any applicable delivery charges, and any reasonable costs you incur in returning the item to us.
3. To cancel a Contract, please contact us in writing to tell us by sending an e-mail to southexbooksprints @gmail.com or by giving us a call.
4. You will receive a full refund of the price you paid for the Items and any applicable delivery charges you paid for. We will process the refund due to you as soon as possible.

5. If the Items were delivered to you:

(i) you must return the Items within 7 working day;
(ii)  unless the Items are faulty or not as described , you will be responsible fort he cost of returning the Items to us or, where relevant, the cost of us collecting the Items from you (which will be notified before collection);
(iii) You have obligation to keep the Items in your possession and to take reasonable care of the Items while they are in your possession.